privacy-Policy

Welcome to the Privacy Policy of Agence-Egy Service Center

At Agence-Egy Service Center, we place great importance on protecting your personal information and ensuring the confidentiality of your data. This policy outlines how we collect, use, and protect the personal information you provide to us when interacting with us.

Collection of Personal Information

We collect personal information from you when you contact us to request maintenance services. The personal information we collect includes:

- Your name
- Your address
- Your mobile phone number
- The type of device you own
- A description of the problem you are experiencing
- The purchase date of the device

Use of Personal Information

We use the personal information we collect from you for the following purposes:

- To communicate with you to confirm your request and schedule a maintenance appointment.
- To send a maintenance technician to your home.
- To diagnose and repair the issue.
- To send reminders for periodic maintenance.
- To improve our services and develop new products.
- To comply with applicable laws and regulations.

Sharing of Personal Information

We may share your personal information with third parties in the following situations:

- With service providers who assist us in operating our website, advertising, and providing our services, such as delivery companies and payment services.
- With government authorities or regulatory bodies, if required by law.
- With other third parties, with your prior consent.

Protection of Personal Information

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, we cannot guarantee absolute security of personal information.

Your Rights

You have the right to access the personal information we hold about you and to amend it. You may also request us to delete your personal information or stop processing it. To exercise these rights, please contact us at [19089].

Changes to the Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes to this policy by contacting you or by posting a notice on our website.

Inquiries

If you have any questions about this policy, please contact us at 19089.